Ethernet Services Manager (ESM)
Management Features
Device & Equipment Management
- Complete equipment discovery including chassis, board, port, small form-factor pluggable (SFP) transceiver and software
- Detailed equipment inventory for chassis, board, port, SFP and software
- Equipment configuration templates and provisioning scripts
- Scheduled or event-triggered equipment management with bulk distribution, back-up, recovery and upgrade
- Graphical equipment configuration
Connectivity Management
- Complete Layer 2 discovery using LLDP, EOAM and CFM
- Detailed physical and logical link inventory
- Connectivity resource configuration templates and provisioning scripts supporting LAGs, VLANs, RSTP/STP, Q-in-Q, H-VPLS, EOAM, CFM
- Graphical connectivity resource configuration
Fault Management
- Rich support for Carrier Ethernet with EOAM and CFM
- Automated event handling, processing, and triggered actions
- Service, connectivity, and equipment level correlation
- SLA Violation Alarms and SLA Events
- Fault/Event aggregation, correlation, suppression and forwarding
- User-defined event parsers
- User customizable Event and Alarm views
- Historical event logging supporting millions of events
Configuration Management
- Configuration management authorization based on standard authentication, authorization and access control (AAA) services
- Automated configuration templates
- Bulk and group configuration management
- Event triggered or scheduled configuration changes
- Configuration change detection, notification, and history with installed software auditing and reporting
Accounting Management
- Service level usage statistics
- Correlated subscriber usage statistics by service instance
- Detailed audit trails by subscriber, service, UNI, and device
- Northbound integration with OSS and usage mediation platforms
Performance Management
- Real-time, scheduled polling and event-triggered data collection
- Threshold crossing alerts and event notification
- Performance data history maintained in database
- Service Level monitoring and assurance testing
Security Management
- Users and groups with authentication, authorization and access control
- Detailed audit logs detailing operations by user by device
- Secure equipment and device access via SSH
- Support for firewalls between devices, users, and ESM servers
Service Management
- Service discovery of EVCs, PBB-TE tunnels, E-Line and E-LAN
- Detailed physical and logical link inventory
- Service configuration templates and provisioning scripts supporting EVCs, PBB-TE tunnels and MEF E-Line and E-LAN services

