Premium Services Suite

The Premium Services Suite leverages our specialists as virtual members of your team to deliver critical network planning, operations, and management functions. Ciena specialists can work with you to combine specific services into a comprehensive, premium package that offers a turnkey or managed-service solution designed around your unique requirements and expectations.

Network Operations Services
Network Operations Services provide remote 24-hour surveillance and fault detection of your network, helping you reduce downtime, improve customer satisfaction, and extend your profit potential with Ciena. You can choose to resolve network issues yourself, or elect to have Ciena resolve the network issues for you with a Basic Network Monitoring Service or a proactive Remote Network Management Service.

Logistics Management Services
Logistics Management Services let you focus on running your business, while Ciena provides the expertise and support needed to ensure the network remains operational. Ciena can help you scale and maximize operational efficiencies by providing a Ciena managed services specialist, who acts as an extension of your network operations. Ciena also can help you manage spares and/or inventory to reduce costs, decrease risk, and ensure end-user Service Level Agreements to maximize time to revenue and turn-up time.

Ciena may make changes from time to time to the products or specifications contained herein without notice.

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Ciena Specialist Services brochure

Ciena Specialist Services brochure

Ciena's services maximize your network infrastructure investment to increase revenue, improve profitability, and accelerate time to market.